Privacy Policy

Overview. Cloud Peak Labs respects privacy and handles personal and business information for the limited purpose of operating the company, responding to inquiries, and delivering custom software services.

Information collected. We may collect contact details, company information, project requirements, billing details, messages, meeting notes, and files submitted through email, forms, calls, or project collaboration tools.

Technical information. When you visit this website, standard hosting and analytics systems may collect IP address, browser type, device information, referring pages, pages viewed, and approximate location derived from network data.

Use of information. We use information to respond to inquiries, scope services, deliver custom software projects, provide support, manage billing, maintain records, improve the website, and protect the security of our systems.

Client project data. Client project data is used only for authorized work and is handled according to the applicable agreement, statement of work, access controls, and project-specific instructions.

AI and automation tools. If AI tools are used during a project, the approved scope and data limits should be defined in the relevant project agreement. Clients should not provide sensitive production data for AI processing unless that use is explicitly approved.

Sharing. We do not sell personal information. Limited service providers may process information only as needed for hosting, email, analytics, billing, project delivery, security, legal compliance, or other business operations.

Third-party services. Websites, prototypes, applications, and client systems may link to or integrate with third-party platforms. Those providers handle information under their own privacy policies and security practices.

Retention. We keep information only as long as reasonably needed for the purposes described here, including project delivery, support, accounting, legal compliance, dispute resolution, and business records.

Security. We use reasonable administrative, technical, and organizational safeguards intended to protect information from unauthorized access, loss, misuse, or disclosure, but no system can be guaranteed completely secure.

Privacy rights. Depending on your location, privacy laws such as GDPR, CCPA, and similar laws may give you rights to request access, correction, deletion, portability, restriction, or information about how your data is used.

International processing. Cloud Peak Labs is based in the United States, and information may be processed in the United States or in other locations where approved service providers operate.

Children. Cloud Peak Labs services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.

Changes. We may update this policy as our website, services, or legal obligations change. The updated version will replace the prior version when posted.

Contact. Privacy questions or rights requests can be sent through the contact page.